Press Releases
CBK Issued Updated "Consumer Protection Guide"
As part of its ongoing efforts to enhance consumer protection and stimulate a balanced and constructive relationship between banks and their customers, the Central Bank of Kuwait (CBK) has announced promulgation of an updated "Consumer Protection Guide", superseding the previous version.
This updated Guide complements the CBK’s efforts to provide a banking environment that ensures that customer rights are handled transparently, aligns with international best practices, adapts to new regulatory and technical developments, and improves efficiency in banking dealings with customers.
